Privacy Policy

Privacy Policy

Last Updated: February 26, 2025

CraftsyStudio.com (“we,” “us,” or “our”) is owned and operated by Radha Krishna Enterprises. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website or purchase our products.

1. Information We Collect

We collect personal information to provide and improve our services, including:

1.1 Personal Identification Information:

  • Name, email address, phone number, shipping address, and billing details.

1.2 Order Information:

  • Details of purchases, including product selections, payment methods, and order history.

1.3 Technical Information:

  • IP address, browser type, operating system, and browsing behavior on our website.
  • Cookies and similar tracking technologies to enhance user experience.

1.4 Communication Data:

  • Any feedback, reviews, or correspondence you send us.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment processing and delivery.
  • Communication: To communicate with you about your orders, promotions, and updates.
  • Personalization: To personalize user experience and improve our website.
  • Security and Fraud Prevention: To maintain security and prevent fraudulent transactions.
  • Legal Compliance: To comply with legal obligations and enforce our policies.

3. Legal Basis for Processing Data

We process your personal data based on:

  • Contractual Necessity: To fulfill our contractual obligations (e.g., processing your orders).
  • Legitimate Interests: To improve our website and services.
  • Consent: When you subscribe to our newsletter or agree to receive marketing communications.
  • Legal Compliance: To comply with legal obligations or respond to lawful requests.

4. How We Store and Protect Your Information

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Data Storage: Data is securely stored on protected servers.
  • Access Controls: Restricted access to personal data to authorized personnel only.
  • Encryption: Secure data transmission using SSL encryption.
  • Data Retention: Personal information is retained only as long as necessary for the purposes stated in this policy or as required by law.

5. Sharing Your Information

We share your personal data with:

  • Service Providers: Payment processors, shipping companies, and marketing platforms that assist us in providing our services.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In case of a merger, acquisition, or asset sale.

We ensure that any third parties who receive your data are compliant with data protection regulations.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance User Experience: Improve website functionality and user experience.
  • Analytics and Marketing: Track browsing behavior for personalized marketing and analyze site traffic.

You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

7. Data Security Measures

We take the security of your personal data seriously and implement:

  • Secure Payment Processing: Using industry-standard payment gateways.
  • Data Encryption: SSL encryption for data transmission.
  • Regular Security Audits: To ensure ongoing data protection.
  • Breach Notification: In case of a data breach, we will notify affected users as required by GDPR.

8. Your Data Protection Rights

Under the GDPR, you have the following rights:

  • Right to Access: Request access to your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: Limit the processing of your personal data.
  • Right to Data Portability: Request transfer of your data to another service provider.
  • Right to Object: Object to the processing of your data for direct marketing purposes.
  • Right to Withdraw Consent: You can withdraw consent at any time where consent was the basis for processing.

To exercise your rights, please contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies.

10. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child without parental consent, we will delete such data immediately.

11. International Data Transfers

Your personal data may be transferred and processed outside of your country of residence, including countries that may not provide the same level of data protection. We ensure appropriate safeguards are in place to protect your data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

13. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Radha Krishna Enterprises
Email: [email protected]
Address: Mahendru Enclave, Delhi, Model Town, India