Terms & Conditions

Last Updated: February 26, 2025

Welcome to CraftsyStudio.com (“we,” “us,” or “our”), a website owned and operated by Radha Krishna Enterprises. By accessing or using our website, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our services. If you do not agree with these Terms, please do not use our website.

1. Acceptance of Terms

By accessing or using CraftsyStudio.com, you agree to comply with these Terms and any applicable laws and regulations. If you disagree with any part of these Terms, you must discontinue your use of the website.

2. Eligibility

  • You must be at least 12 years old to purchase products from our website.
  • By using this site, you represent that you have the legal capacity to enter into a binding contract.

3. Products and Services

  • We sell art and craft supplies suitable for beginners to professionals.
  • We reserve the right to modify or discontinue any product or service at any time without prior notice.
  • All descriptions, images, specifications, and prices of products are subject to change at any time without notice.

4. Pricing and Payment

  • All prices displayed on the website are inclusive of applicable taxes unless stated otherwise.
  • We accept payment through secure third-party payment gateways.
  • Prices are subject to change without prior notice, but changes will not affect orders that have already been confirmed.

5. Order Processing and Acceptance

  • By placing an order, you agree to purchase the product(s) listed in your order at the price stated at the time of order.
  • We reserve the right to refuse or cancel any order for any reason, including inaccuracies in product details or pricing.
  • In case of order cancellation, you will receive a refund for the canceled order.

6. Shipping and Delivery

  • We offer shipping within India. Shipping costs are calculated at checkout.
  • Delivery timelines are estimates and may vary depending on your location and external factors.
  • We are not responsible for delays caused by third-party carriers or unforeseen circumstances.

7. Returns and Refunds

  • We accept returns within 7 days of purchase if the product is unused and in its original packaging.
  • To initiate a return, please contact us at [email protected] with your order details.
  • Refunds will be processed using the original payment method within 7-10 business days after the returned item is received and inspected.
  • Shipping costs for returns are non-refundable.

8. Intellectual Property

  • All content on this website, including images, text, graphics, logos, and design, is the intellectual property of Radha Krishna Enterprises and is protected under applicable copyright and trademark laws.
  • You may not use, reproduce, or distribute any content without our express written permission.

9. User Conduct

  • You agree to use the website only for lawful purposes.
  • You are prohibited from violating or attempting to violate the security of the website, including unauthorized access to data or servers.
  • You must not use the website to transmit any harmful code, spam, or unsolicited advertising.

10. User Submissions

  • Any feedback, reviews, or content submitted by you on our website will be considered non-confidential and non-proprietary.
  • We reserve the right to use, reproduce, and publish any user-submitted content for promotional purposes.

11. Third-Party Links

  • Our website may contain links to third-party websites. These links are provided for convenience and do not signify our endorsement.
  • We are not responsible for the content, privacy policies, or practices of third-party websites.

12. Limitation of Liability

  • To the maximum extent permitted by law, Radha Krishna Enterprises shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use the website or products purchased.
  • We are not responsible for any errors or omissions on the website or for the results obtained from using our products.

13. Indemnification

  • You agree to indemnify and hold Radha Krishna Enterprises, its affiliates, and employees harmless from any claims, liabilities, damages, or expenses arising out of your use of the website or violation of these Terms.

14. Disclaimer of Warranties

  • We provide our website and products “as is” and “as available” without any warranties, express or implied.
  • We do not guarantee that the website will be error-free, uninterrupted, or free from viruses or harmful components.

15. Governing Law

  • These Terms are governed by and construed in accordance with the laws of India.
  • Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

16. Changes to Terms and Conditions

  • We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on this page.
  • Your continued use of the website constitutes acceptance of the modified Terms.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Radha Krishna Enterprises
Email: [email protected]
Address: Mahendru Enclave, Delhi, Model Town, India